Return Policy

Return Policy:

The return policy governs any purchase made through our Website. We authorise the return on products that are brand new & un-used only.
Phones Corporation Ltd. offers a 7 Days Return Policy for defective items from the date of arrival (Dead on Arrival) at your location. The 7 Days period starts when the item shows delivered. Customer's returned item must meet these requirements in order to be accepted by us.

Products must be returned to:

Phones Corporation Ltd.
Unit 3, 10-17 Sevenways Parade
Woodford Avenue
IG2 6JX, Ilford
Essex
Phone: +39 3406587368
Fax: +44 208 711 3568

• Returned item must be double boxed, customer should not adhere any labels or postage on the product's packaging. Before you return your items, you must contact us and receive a Return Merchandise Authorization Number (RMA). Any returns sent without a RMA number will not be accepted by Phones Corporation Ltd. You, the customer, assume all responsibility for the package until it arrives at our office. Please include the following information when returning an item: Your RMA number on your invoice (Do not write on the items box. If so, the package will not be accepted even if it is not defective). A copy of your original invoice with the RMA number (inside the shipping box). A note stating the problem if you would like the return for replacement or exchange.
• Customers are responsible for return shipping charges. This also applies to defective items.
• Any item lost in the mail will not be responsible by Phones Corporation Ltd.
• For Item becomes defective after the 7 Days of delivery, the customer will have to contact the manufacturer for further assistance. Buyer should be aware that products sold by us do not come with any manufacture warranty.
• All returned items for refund must be brand new and un-used, unless otherwise faulty.
• All goods MUST be returned 'AS SOLD' in the original packaging with all components and accessories.
• Goods must be complete, unused, and in 'AS NEW' condition (e.g. if you have opened the box to examine the product, it must have been done so without damaging the box and packaging and damaging the product in any way) and must be re-packaged as received.
• Goods must be returned to our Returns Department within a further 7 days from authorisation. We are unable to accept returns of any kind after this period.

All returned items for refund are subject to a minimum 25% restocking fee (There will not be restocking fee on defective items).